Key Features of the UBA Mobile App

The UBA Mobile App is a user-friendly platform designed to provide customers with convenient and secure access to banking services. Here are some of the standout features:

• Account Management: Check your account balance, view transaction history, and manage multiple accounts with ease.
• Fund Transfers: Transfer money to UBA accounts or accounts in other banks both locally and internationally.
• Bill Payments: Pay utility bills, purchase airtime, and settle other payments directly from the app.
• Card Management: Block, unblock, or request new debit/credit cards, and view your card details securely.
• Loans and Investments: Apply for personal loans and explore investment opportunities directly through the app.
• UBA Secure Pass: Generate a one-time password (OTP) for secure transactions.
• Personalized Dashboard: Customize your app interface for a tailored banking experience.
• Budgeting Tools: Track your expenses and set savings goals to better manage your finances.

How to Register on the UBA Mobile App

Registering on the UBA Mobile App is a straightforward process. Follow these steps:

1. Download the App: Visit the Google Play Store (for Android devices) or the Apple App Store (for iOS devices) and search for the “UBA Mobile App.” Download and install it.
2. Launch the App: Open the app and select your preferred registration method:
   • Using UBA Debit Card: Enter your card details, CVV, and other required information.
   • Using Account Number: Provide your account number and authenticate with an OTP sent to your registered phone number or email.
3. Create a Username and Password: Choose a unique username and a strong password. Confirm your password to proceed.
4. Set Up a 4-Digit PIN: Create a 4-digit PIN for quick transactions. Ensure it is easy for you to remember but difficult for others to guess.
5. Complete Registration: Once you have entered all the required information, your registration will be completed, and you can start using the app immediately.

What if I Forget My Password or PIN?

If you forget your password or PIN, don’t worry. The UBA Mobile App provides simple steps to reset your credentials:

Steps to Reset Your Password:

1. Open the app and click on the “Forgot Password” option on the login screen.
2. Enter your registered email address or phone number.
3. An OTP will be sent to your registered contact. Enter the OTP in the app.
4. Create a new password and confirm it.
5. Log in with your new password.

Steps to Reset Your PIN:

1. Log into the app using your username and password.
2. Go to “Settings” and select “Reset PIN.”
3. Authenticate with an OTP sent to your registered contact.
4. Create a new 4-digit PIN and confirm it.
5. Your PIN is now reset and ready for use.

Benefits of Using the UBA Mobile App

The UBA Mobile App offers numerous advantages, making banking simpler and more efficient for its users:

• Convenience: Perform banking transactions anytime, anywhere without visiting a branch.
• Speed: Complete transactions in seconds, saving time and effort.
• Security: Advanced security features like biometric login, two-factor authentication, and encrypted transactions ensure your data and funds are protected.
• Cost-Effective: Enjoy reduced transaction charges compared to in-branch services.
• Accessibility: Manage multiple accounts and cards from a single platform.
• Seamless Integration: The app integrates smoothly with other UBA digital services, such as the UBA Chat Banking feature on WhatsApp and Facebook Messenger.
• Notifications: Stay updated with instant transaction alerts and bank news.
• Eco-Friendly: Reduce paper use by accessing e-statements and digital transaction records.

Is the UBA Mobile App Free?

Yes, downloading and using the UBA Mobile App is free of charge. However, standard charges may apply for certain transactions, such as:

• Interbank transfers
• Utility bill payments
• International transactions

Always check the applicable fees within the app or consult with UBA customer care for the latest charges.