Fidelity Bank Nigeria was established in 1988 as a merchant bank and became a commercial bank in 1999. Over the years, it has grown into one of Nigeria’s leading financial institutions, offering a full range of services including retail, corporate, and digital banking. Known for stability and innovation, Fidelity Bank has expanded nationwide and emphasizes customer satisfaction, financial inclusion, and support for small and medium-sized enterprises across the country.
Overview of Fidelity Bank Transfer Code
Fidelity Bank, one of Nigeria’s leading banks, has simplified banking by introducing a USSD code system known as “My 770.” This service enables customers to carry out a variety of transactions using their mobile phones, without needing an internet connection or visiting a branch.
The main USSD code is *770#, which opens access to essential services like transferring money, checking balances, buying airtime, and paying bills.
To use the service, your phone number must be linked to an active Fidelity Bank account.
How to Activate and Use Fidelity Bank’s USSD Code
The *770# USSD code offers a wide range of banking options. Here’s how to activate and use it:
- Activation: Dial *770# and follow the on-screen instructions. You’ll need to provide your account number and set up a 4-digit PIN.
- Open a New Account: If you’re not yet a customer, dial *770*01# to begin the account opening process. You’ll be guided to enter personal details like your BVN.
- Buy Airtime: To recharge your line, dial *770*amount# (e.g., *770*1000#). To buy airtime for someone else, dial *770*recipient’s number*amount# (e.g., *770*08012345678*500#).
- Transfer Funds: Dial *770*recipient’s account*amount# (e.g., *770*5050123456*10000#). Select the recipient’s bank, then enter your PIN to complete the transfer.
- Check Account Balance: Use *770*0# to view your current balance.
- Cardless Withdrawals: To withdraw money from a Fidelity ATM without your card, dial *770*8*amount# (e.g., *770*8*10000#). You’ll receive a pay code to complete the withdrawal.
- Pay Bills: To settle bills such as DStv, dial *770*codes*mart card number*amount# (e.g., *770*1099*smart card number*5000#).
Why Use the Fidelity Bank USSD Code?
- Convenience: Carry out banking transactions anytime, anywhere.
- Accessibility: Works on all types of mobile phones and doesn’t need internet.
- Security: Each transaction is protected by a personal PIN.
- Availability: Service is active 24/7, including weekends and holidays.
- Network Compatibility: Available across all major Nigerian mobile networks like MTN, Airtel, Glo, and 9Mobile.
Limits and Possible Charges
- Daily Airtime Recharge Limit: ₦20,000
- Transfer Limit: ₦20,000 per transaction, and up to ₦100,000 daily
- Bill Payments: Up to ₦20,000 per day
- Service Charges: While Fidelity Bank does not charge for using the USSD service, mobile network providers may apply a small fee per session.
Help and Support
If you experience issues such as the code not working or transaction errors, reach out to Fidelity Bank through any of these channels:
- Phone: 070034335489 (within Nigeria) or 09087989069 (international)
- Email: true.serve@fidelitybank.ng
- WhatsApp: 09030005252 or 09030000302
Additional USSD Shortcuts
- Reset your PIN: Dial 77000#
- Block your debit card: Dial 770911#
- Update your BVN: Dial 77002#
Final Note
Fidelity Bank’s *770# USSD code offers a simple, secure, and reliable way to manage your finances directly from your phone. With services ranging from transfers to airtime top-ups and bill payments, it’s an ideal solution for banking on the go—no internet or app required.
